Terms of service

1. General Terms

By accessing and using ScrivereSpace ("the Website"), you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and purchasers of our art supplies including paints, brushes, markers, and other products listed on our platform.

We reserve the right to modify these terms at any time. Continued use of the Website constitutes acceptance of any changes.

2. Order Processing

All orders are subject to product availability. We process orders within 1-3 business days. You will receive order confirmation and shipping notifications via email.

We may cancel any order for reasons including but not limited to: pricing errors, suspected fraudulent activity, or inability to fulfill the order.

3. Intellectual Property

All content on ScrivereSpace, including product images, descriptions, and website design, is our exclusive property or used with proper licensing. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

When submitting product reviews or other user-generated content, you grant us a perpetual license to use this content for promotional purposes.

4. Limitation of Liability

ScrivereSpace shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our services. Our total liability for any claim shall not exceed the purchase price of the product in question.

We are not responsible for any damage to art supplies during shipping. Claims for damaged items must be filed with the shipping carrier according to their policies.

5. Returns & Refunds

We accept returns of unopened, unused products within 30 days of delivery. Customers are responsible for return shipping costs unless the return is due to our error.

Refunds will be processed within 5-10 business days after we receive and inspect returned items. For defective products, please contact [email protected] with photos of the damage.

6. Dispute Resolution

Any disputes shall first attempt to be resolved through good faith negotiations between you and ScrivereSpace. If resolution cannot be reached, disputes shall be settled through binding arbitration in accordance with the laws of our jurisdiction.

You agree that any claim must be filed within one year of the incident giving rise to the claim.

7. Contact Information

For any questions regarding these Terms of Service, please contact us at [email protected]. We typically respond to inquiries within 2 business days.