Shipping policy

Shipping Information

At ScrivereSpace, we are committed to delivering your art supplies promptly and securely. Please review our shipping policy below for details about order processing, delivery times, and shipping costs.

Standard Shipping

We currently offer Standard Shipping for all orders. This service provides reliable delivery with tracking information.

  • Processing Time: 1-3 business days after order confirmation
  • Delivery Time: 3-7 business days after dispatch (varies by destination)
  • Tracking: All orders include tracking numbers sent via email

Shipping Costs

Shipping fees are calculated based on:

  • Package weight and dimensions
  • Destination country/region

The exact shipping cost will be displayed during checkout before payment.

International Shipping

We ship worldwide. Please note:

  • Customs duties and import taxes may apply (customer's responsibility)
  • International deliveries may experience additional processing time

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your package's progress.

Shipping Restrictions

Some products may have shipping restrictions due to:

  • Local regulations (certain markers or solvents)
  • Size/weight limitations

These will be clearly indicated on product pages.

Damaged or Lost Packages

While we take great care in packaging, if your order arrives damaged or is lost in transit:

  1. Contact us immediately at [email protected]
  2. Include your order number and photos of damaged items (if applicable)
  3. We will work with the carrier to resolve the issue promptly

Policy Updates

We may update this shipping policy periodically. The current version always applies to new orders.