Privacy policy

Information We Collect

At ScrivereSpace, we collect the following types of information when you interact with our website:

  • Personal Information: Name, email address (when provided via contact forms or orders), shipping/billing addresses, and payment details (processed securely through our payment partners).
  • Technical Data: IP address, browser type, device information, and cookies for analytics and site functionality.
  • Usage Data: Pages visited, products viewed, and interaction with site features to improve user experience.

How We Use Your Information

Your data is used exclusively for legitimate business purposes:

  • Processing and fulfilling orders for our art supplies (paints, brushes, sculpting tools, etc.)
  • Providing customer support via [email protected]
  • Improving website functionality and product offerings
  • Sending transactional communications (order confirmations, shipping updates)
  • Complying with legal obligations (tax, fraud prevention)

We never sell your personal data to third parties.

Data Storage & Security

We implement industry-standard measures to protect your information:

  • SSL encryption for all data transmissions
  • Limited access to personal data within our organization
  • Secure storage with reputable cloud service providers
  • Regular security audits of our systems

Payment details are processed through PCI-compliant third-party processors and never stored on our servers.

Cookies & Tracking Technologies

Our website uses:

  • Essential Cookies: Required for shopping cart functionality and basic site operations
  • Analytics Cookies: Google Analytics (anonymized data) to understand user behavior
  • Marketing Cookies: Only with explicit consent, for personalized product recommendations

You may manage cookie preferences through your browser settings.

Your Rights

Under GDPR, CCPA, and other privacy laws, you may:

  • Request access to or deletion of your personal data
  • Correct inaccurate information
  • Opt-out of marketing communications
  • Lodge complaints with regulatory authorities

To exercise these rights, contact us at [email protected]. We respond to all valid requests within 30 days.

Third-Party Services

We work with trusted partners for specific functions:

  • Payment processors (Stripe, PayPal)
  • Shipping carriers (FedEx, UPS)
  • Analytics providers (Google Analytics)

These parties only receive necessary information to perform their services and are contractually obligated to protect your data.

Children's Privacy

Our art supplies are intended for general audiences, but we do not knowingly collect data from children under 16. If we become aware of such collection, we will promptly delete the information.

Policy Changes

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be prominently notified on our website.

Contact Us

For privacy-related inquiries, please email [email protected]. Our team will address your concerns promptly.